Using a combination of advanced technology and sculpture, Prosthetic Art Technology empowers and supports people by providing life-changing silicone prosthetics. They’ll use the funding to upgrade key modelling software, purchase a new 3D printer, and research new 3D scanning technology. If a website claims to be the Xero support site and offers phone support at a cost, it’s not the official Xero site and is a scam. With instant answers and your cases managed by Xero support staff with the right balance of up-to-date accounting, technology and service knowledge, you can expect prompt and helpful answers. Access Xero features for 30 days, then decide which plan best suits your business. When you sign up for a Xero plan, you are eligible for free, unlimited support 24/7 from Xero.

Plans to suit your business

It also allows us to keep improving the support we offer in Xero Central – so you can continue to count on a great experience and excellent customer service from Xero. You can see the status of each case as it moves from being in the support queue to being with a support specialist, or under investigation. Other statuses include ‘action required’ where we’ve asked for more information from you, and ‘call scheduled’ if a specialist has arranged a time to call you. Then, when your question has a reply, its status changes ‘specialist has replied’. If you still have unanswered questions about Xero support, read this article on Xero Central. Hubdoc is included in Xero Early, Growing and Established plans as long as it’s connected to your Xero subscription.

Navigating cloud adoption: A conversation with Xero ambassador Scope Solutions

After your case is resolved – we’ll ask you for feedback, and please do let us know how you rate your experience. We’re constantly evolving and looking at how we can improve, so we appreciate it when you tell us what’s going well, and what could be better next time. In the Xero Community you can swap ideas, discuss new tech, get help with problems and share tips with fellow customers and partners. The first port of call for getting support with any of Xero’s business or practice products is Xero Central, where you’ll find online help, online learning, and discussions.

Popular features

When you ask a question, Xero Central suggests relevant support articles powered by machine learning. If the suggested articles don’t provide the information you’re looking for, you can still contact Xero Support. You can also get help by clicking the question mark in the top right corner inside Xero. It knows what page you’re on in the product and uses machine learning to tell what other customers commonly need help with in that exact spot – and what support articles they found useful. When you have a question about Xero, the first place to head to is Xero Central.

• To raise a case, you first need to log into Xero with your Xero credentials.
• If you’re looking for additional support beyond Xero’s customer support team, you can consider contacting accounting firms like H&R Block.
• This year’s 28 country winners for the fund were chosen by a panel of five judges in each country.
• So if you’re raising a case late one evening from Australia, don’t be surprised to hear a British accent on the phone – they’re answering your query during UK office hours.
• When you ask a question, Xero Central suggests relevant support articles powered by machine learning.
• While we don’t have an inbound support phone number, we do call customers when it helps.

How to Contact Xero Support?

Then, if you still have questions, click the ‘Get in Touch’ button at the bottom of any support article and we’ll get back to you as soon as we can by email. Thriday’s customer support team can assist you with any queries or concerns during business hours. If you’re considering switching from Xero or MYOB to Thriday, their dedicated migration team can assist you in transferring your data and making the transition to Thriday smooth and seamless.

See How Thriday Helps Small Businesses

In this guide, we will be showing you how you can contact xero support directly and get your questions answered by the Xero team. Xero provides free and unlimited online support, 24 hours a day, seven days a week, as part of your Xero subscription. This year’s 28 country winners for the fund were chosen by a panel of five judges in each country. The 28 winners were then assessed by a global judging panel made up of six global judges who selected the four global winners — one for each category. Crafted from a sustainable, algae-based polymer, the decals are fully recyclable and ensure a circular lifecycle.

You can also see which support specialist is looking after your enquiry – along with their photo and a few details about them so you know who you’re talking to. You can also choose to invite Xero support into your practice organisation. With this invite, you give Xero support access to your practice organisation only.

But if you need to share the details you can share your case with other users from the organisation linked to the case. If you have more than one business on Xero, you’ll be asked to confirm the business your question relates to, making it faster for us to get back to you. If you’re used to emailing us when you need help, you will now receive a reply asking you to log in with your Xero credentials and raise a case in Xero Central. Since 26 Jan 2019 (25 Jan in the US), the new secure and more beautiful way to contact Xero support has been via Xero Central.